Soclema visits Pressure Tech
24 March 2016Last week, Pressure Tech welcomed Soclema, a French customer specialising in sampling, to our Derbyshire Factory. Our visitors arrived just in time for the Manchester City versus Paris Saint Germain football game, enjoyed the match and took home a souvenir of their visit (see pic)!
However, the visit wasn’t just about football, but to assess our unique ACS-300 auto changeover regulator to ensure it meets the exacting standards of Soclema's customers, suppliers to French energy companies. Soclema's customers had previously experienced problems with other regulators and were looking for a 100% reliable regulator.
Established in 1992, in the South of France, Soclema's speciality is sampling, providing the best technical solutions for gas and liquid sampling systems in the industry.
Soclema’s gas analyser system, testing the quality of gas in a reservoir — ultimately to be sent to offices and homes in France, required auto-changeover between two helium cylinders. As the helium is used and pressure decreases from one cylinder to a certain level, the regulator is required to auto changeover to the new cylinder to allow constant supply of helium at the correct pressure.
Soclema were keen to understand the features of Pressure Tech’s product and how it would solve their problems, having previously invested in other regulators that were unable to facilitate a double changeover. The visit provided Soclema with a detailed understanding of the ACS-300 and how we test to prove no leaks. The meetings held allowed us to demontrate our innovative designs and customer responsiveness, holding in depth discussions regarding design and functionality and providing re-assurance that this new regulator would overcome any issues Soclema had experienced with their previously used product.
Soclema selected Pressure Tech to supply the ACS-300 for their system as a result of two main factors:
1) Helium is expensive and systems used by the end user in the past have been prone to leaks. In order to keep costs to a minimum, investment into a 100% leak tight, reliable product is required.
2) In addition to reliability, Soclema were intrigued by the unique functionality of Pressure Tech’s ACS-300 regulator, which unlike the competition allows both cylinders to be used as the principle supply at any one time, rather than one cylinder being a designated "reserve" bottle.
A successful visit, incorporating some additional training, ensured that Soclema returned to France fully up to speed with Pressure Tech’s products and two more Manchester City Fans!